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Basic Information

Position Title:                            Membership Assistant
Division:                                     Development
Department:                             Membership
Supervisor’s Title:                    Membership Manager

Non-Exempt, Full-time

Purpose of Position

Under the director of the Development Director and Membership Manager carry out Membership activities in the areas of fundraising and donor services.

Basic Duties/Responsibilities

  • Coordinate premium acquisition and fulfillment.

  • Provide superior customer service to donor inquiries and requests.

  • Prepare member mailings including bulk mail for USPS.

  • Serve as Pledge Coordinator during on-air campaigns as scheduled.

  • Computer entry and research of donor data as requested.

  • Maintain office supplies for department.

  • Work cooperatively with others to further the mission and goals of WKNO.

  • Other job-related functions as assigned.

  • Perform all duties in accordance with WKNO policies.

 

Minimum Job Specifications

  • Minimum 3 years experience required in Microsoft Word and Excel spreadsheet, record keeping, clerical and customer service.

  • Excellent oral and written communication skills (including telephone and e-mail).

  • Computer skills and willingness to learn software required

  • Good organizational skills and attention to detail a must.

  • Excellent public relations skills required.

  • Inventory control experience required.

  • Ability to develop written materials.

  • At times may have to lift up to 60 pounds

 

Apply in writing to:        Deb Smith   (dsmith@wkno.org)
                                          WKNO Executive Assistant
                                          7151 Cherry Farms Road
                                          Cordova, TN  38016

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